Privacy Policy
PRIVACY AND SECURITY POLICY
All services provided in our store belong to SİMORO KUYUMCULUK SAN. VE DIŞ TİC. LTD. ŞTİ., registered at Molla Fenari Mah., Semt Nur-u Osmaniye Cad., 31 401 Fatih / İstanbul, and are operated by our company.
Our company may collect personal data for various purposes. Below, you will find information on how and in what manner personal data is collected, and how it is protected.
By the nature of the business, certain personal information (such as full name, company details, telephone, address or email) is collected by our store from members through registration or by completing various forms and surveys on our store.
From time to time, our company may send our customers and members campaign information, news of new products, and promotional offers. Members can choose whether or not to receive such information at the time of registration, and can change this preference later through the account information section after signing in, or by using the unsubscribe link in any notification email.
During the confirmation process carried out through our store or by email, the personal information transmitted electronically to our store by our members will not be disclosed to third parties beyond the purposes and scope defined in the "User Agreement" entered into with our Members.
In order to identify system-related issues and quickly resolve any problems or disputes that may arise regarding the services provided, our company records and uses members' IP addresses. IP addresses may also be used to identify users in a general manner and to gather comprehensive demographic information.
Beyond the purposes and scope defined in the Membership Agreement, our company may use the requested information for direct marketing purposes by itself or by persons with whom it cooperates. Personal information may also be used to contact the user when necessary. Information requested by our company, information provided by the user or information related to transactions carried out through our store may be used — by our company and by persons with whom it cooperates, beyond the purposes and scope defined in the "Membership Agreement" — for various statistical evaluations, database creation and market research, without disclosing the identity of our members.
Our company undertakes to keep confidential information strictly private and confidential, to regard this as a duty of secrecy, and to take all necessary measures and exercise all necessary care to ensure and maintain confidentiality and to prevent any or all of the confidential information from entering the public domain, being used without authorisation or being disclosed to a third party.
CREDIT CARD SECURITY
Our company places the highest priority on the security of credit card holders who shop on our sites. Your credit card information is never stored in our system.
When you enter the transaction process, there are two things to look out for to know that you are on a secure site. One is a key or lock icon at the bottom of your browser. This indicates that you are on a secure web page, and all your information is protected through encryption. This information is used only in connection with the sales process and in line with the instructions you provide. Credit card information used during shopping is encrypted, independently of our shopping sites, via the 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification. If the card's validity is confirmed, the purchase proceeds. Since no card information is viewed or recorded on our side, third parties are prevented under any circumstances from obtaining this information.
The reliability of the payment/billing/delivery address information of online credit card orders is monitored by our company to protect against Credit Card Fraud. For this reason, before first-time customers' orders move to the sourcing and delivery stage, the accuracy of financial and address/telephone information must first be verified. If necessary, we contact the credit card holder or the relevant bank to verify this information.
All the information you provide during registration can only be accessed and changed by you. Provided you keep your member login details secure, it is not possible for others to access or modify your information. To this end, membership operations are carried out within a 128-bit SSL security area. This is an international encryption standard that cannot be broken.
Online shopping sites that provide an information line or customer service and clearly state their address and telephone information are increasingly preferred today. This way, you can obtain detailed information on any matter that concerns you, and gain a clearer understanding of the trustworthiness of the company providing the online shopping service.
Note: We recommend that you check that the company's address and telephone number are clearly displayed on online shopping sites. Before making a purchase, note down all the telephone and address details of the store you are buying from. If you have any doubts, call them to confirm before making your purchase. On all our online shopping sites, full information about our company and its location is clearly stated.
MAIL-ORDER CREDIT CARD INFORMATION SECURITY
The identity and credit card information you send us by credit card mail-order is stored by our company in accordance with the principle of confidentiality. This information is retained for 60 days to address any potential chargeback disputes with the bank, and is then destroyed. If, in addition to the order amount confirmed by you on the mail-order form, any further charge is made to your card, you can naturally object to it through the bank and prevent the payment, so this does not pose a risk.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may link to other websites from within its own site. Our company assumes no responsibility for the privacy practices or content of the sites accessed through these links. Advertisements published on our company's site are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement apply only to the use of our store, and do not cover third-party websites.
EXCEPTIONAL CASES
In the limited cases listed below, our company may, outside the provisions of this "Privacy Policy," disclose user information to third parties. These cases are limited to:
1. To comply with obligations imposed by law, decrees with the force of law, regulations or other legal rules in force, issued by competent legal authorities;
2. To fulfil and enforce the requirements of the "Membership Agreement" between our store and its users, and of other agreements;
3. When information about users is requested for the purposes of an investigation or inquiry conducted in accordance with procedure by a competent administrative or judicial authority;
4. When providing information is necessary to protect users' rights or safety.
EMAIL SECURITY
Never write your credit card number or passwords in emails you send to our store's Customer Services regarding any order. Information contained in emails may be visible to third parties. Our company cannot, under any circumstances, guarantee the security of information transmitted via your emails.
BROWSER COOKIES
Our company may obtain information about users who visit our store and how they use the website by means of a technical communication file (Cookie). These technical communication files are small text files sent by a website to the user's browser, stored in the main memory. The technical communication file makes use of the Internet easier by storing the site's status and preferences.
The technical communication file helps obtain statistical information on how many people visit the site, for what purpose, how often, and how long they stay on the site, and dynamically helps generate adverts and content on user pages designed specifically for users. The technical communication file is not designed to obtain data from main memory or your email, or any other personal information. Most browsers are designed to accept technical communication files by default, but users can change their settings to refuse them, or to be notified when one is sent.
Our company may amend these "Privacy Policy" provisions at any time by publishing them on the site, sending email to users, or posting them on its website. Amendments to the Privacy Policy take effect on the date of publication.