MINIMA BRACELET

Shipping

Orders confirmed by 4:00 PM on weekdays are dispatched the same day.

As an additional service, same-day motorcycle courier delivery is available in Istanbul. This service is subject to an extra charge, and its availability will be displayed during the ordering process.

Returns

You may return your purchase within 14 days of delivery.

Simply submit your return request through our online support section, or contact us by phone, WhatsApp or email. You'll receive a return tracking number once your request is processed.

Returned items must be unused and in resaleable condition, with their original packaging, any accompanying gift, the invoice and all accessories. The item should be shipped to the indicated address via our contracted courier.

At Mist, our aim is for every piece to retain its form and quality for many years. That's why every Mist piece is covered by a free 5-year warranty from the date of purchase.

Our support continues even after the warranty period ends. So you can keep wearing your jewelry with confidence, we offer our lifetime repair service for a reasonable service fee.

Repair & Replacement

If an issue arises, where possible we will repair your piece and return it to you as close to its original condition as possible.

When a repair isn't possible and the piece is still within the 5-year warranty period, we offer a direct replacement or a gift voucher.

Re-Plating

Vermeil pieces may naturally show colour changes with wear and over time. In such cases, our re-plating service can restore your jewelry to its original appearance.

Resizing

Our rings can be resized by up to two sizes up or down from their original size.

Some designs may not be suitable for resizing due to their technical structure. If you're unsure, we recommend contacting our Customer Service before any work is carried out.

Mist Jewels is a brand born within Simoro Kuyumculuk.

Simoro Kuyumculuk is a member of the Responsible Jewellery Council (RJC), and conducts all of its operations — from production to sourcing — in line with these standards.

For us, sustainability is not a trend but a natural part of every design and production decision.

Long-Lasting, Meaningful Production

At Mist, we pair timeless design with the principle of long-lasting wear. We offer repair and care services so your jewelry retains its form for years, and we encourage reuse wherever possible.

The goal is simple: less consumption, more conscious use, and the prevention of unnecessary waste.

Responsible Sourcing

Responsibility in our materials is non-negotiable.

Thanks to Simoro Kuyumculuk's RJC membership, we choose ethical and traceable sources for gold and silver. We work alongside our partners to increase transparency in our supply chain and reduce environmental impact.

This approach is the foundation of sustainable production — not just for today, but for the future.

Continuous Improvement

We don't see sustainability as a finished task.

We regularly review our processes to reduce emissions, improve the supply chain and lower environmental impact — and as we grow, we carry this responsibility with us.